The vast majority of pumping service calls, including 24/7 emergency pump service, are performed without anyone else observing the work done by the Pump Operator. After pumping, a grease trap begins to refill with water, obscuring its true condition; a visual inspection alone will not reveal whether the grease trap was recently serviced.
Without reviewing your security footage to see what the pumper actually did while on your premises, or without popping the lid on your trap and performing a full and proper inspection, you’d have no idea that the pumper you hired has scammed you. This becomes evident when your employees and customers are struck by the foul odor of decay coming from the neglected trap, which, when overwhelmed with waste, begins to overflow, block plumbing lines, and back up through interior sinks and drains, creating a health hazard and bringing your business operations to an immediate halt while you scramble to secure emergency pump and plumbing services.
Alternatively, the scam may become apparent when the municipal inspector shows up, finds the grease trap in poor condition, and issues an inspection failure notice and an order to increase the frequency of your pumping maintenance, costing you more in annual pumping fees. The inspector may also issue fines.
It is very difficult to hold a pumper accountable without direct evidence of illegal activity, particularly in cases involving FOG (fats, oils, and grease), leaving the business owner responsible for the costs.
At All State Pumping & Consulting, we have never engaged in illegal dumping or any other deceptive practice—only a few pumping companies can truthfully say that. We provide time/date stamped Before and After pictures with every pump service, including septic tank cleaning, to document the work we perform and monitor the condition of your trap.